1. Introduction
The TP-Link Smart Plug Error 904 is a common issue faced by users when interacting with the TP-Link smart plugs, which are internet-connected devices that allow users to remotely control their home appliances. Users typically see this error during the setup process or when trying to operate the Smart Plug via the Kasa app.
2. What Does Error Code 904 Mean?
The Error Code 904 implies a snag between the user’s device and the Smart Plug. It’s essentially a communication problem where the smart plug is unable to process or respond to the command issued by the device.
3. What Causes This Error?
Some common reasons for Error 904 to appear are:
– Weak Wi-Fi signal
– Congested Network
– The smart plug firmware is outdated or incompatible with the device
– The Kasa app is outdated or not compatible with the device’s operating system
4. How to Fix Error Code 904
Fix #1: Check Your Wi-Fi Connection
Ensure that you’ve a stable Wi-Fi connection with a strong signal.
Fix #2: Update Your Device
Ensure your smart plug’s firmware and the Kasa app are updated to the latest versions to prevent compatibility issues.
Fix #3: Reset your Smart Plug
Press the button on the device for 10 seconds to reset it. Once reset, the smart plug can be setup afresh.
5. Additional Tips
Keep in mind to always check the compatibility between your device’s operating system, the Kasa app version, and the smart plug’s firmware when setting up or operating the plug. Always remember to back up any setup configurations before you attempt a factory reset.
6. When to Contact Support
In case the above solutions don’t resolve the issue or if the smart plug consistently fails to respond, it’s time to reach out to TP-Link support for assistance.
7. Conclusion
TP-Link Smart Plug Error 904 can be a setback when trying to employ smart home technology, but it’s a common enough issue and usually resolvable through checking the Wi-Fi strength, ensuring firmware and apps are updated, or through a device reset. You’re not alone in encountering this error, and help is available if needed.
(Optional) Check out TP-Link’s official support page [Link here] for more insights and assistance related to this error.