1. Introduction
The Error Code -9810, also known as errSSLInternal, is frequently associated with Apple’s iOS and MacOS devices and software. Users typically encounter this error when trying to connect to a secure server via SSL (Secure Sockets Layer), which is used for safe web browsing, email, and other data transfers.
2. What Does Error Code -9810 Mean?
The Error Code -9810 translates to a deep-rooted problem with the Secure Sockets Layer (SSL) security protocol on your device. The error implies that an internal error has happened within the SSL system – which is utilized for securely sending and receiving data over the internet. You may encounter this error when attempting to access SSL encrypted websites or during the data transfer phase.
3. What Causes This Error?
The Error Code -9810 can be caused by several factors, including but not limited to:
• Incorrect system time and date settings
• Unauthorized or expired SSL certificate on the server
• Issues with SSL settings on your device
• Corrupted system files
• Outdated or corrupted software
4. How to Fix Error Code -9810
Fix #1: Check System Settings – Make sure the date and time settings on your device are correct.
Fix #2: Update Your System – Keep your operating system and apps updated to the latest version.
Fix #3: Reset Network Settings – Sometimes, simply resetting your network settings can resolve the issue (ensure to backup any important data first).
5. Additional Tips
Try to keep SSL settings at their default values and regularly update your system’s software to avoid such errors. It is also advisable to backup your data regularly and maintain a trusted antivirus program. For official Apple support, visit Apple’s help site.
6. When to Contact Support
If, after trying the solutions mentioned above, the problem persists, it may be a more serious issue that needs professional tech support. In such a scenario, contact Apple customer support for further assistance.
7. Conclusion
The Error Code -9810 – errSSLInternal error is a common SSL error that users may encounter on their iOS or MacOS devices. Often caused by incorrect system settings or issues with SSL server certificates, it can generally be fixed with few simple steps. However, users should be ready to contact Apple’s official help if needed. Remember, you are not alone facing this error, and solutions are available.