1. Introduction
You’re trying to log into an application on your device and suddenly, you’re halted in your tracks by the dreaded ’ERROR_AUTHENTICATION_FAILED.’ This error commonly appears on multiple devices and systems when users are trying to access applications, particularly ones requiring a username and password.
2. What Does Error Code ERROR_AUTHENTICATION_FAILED Mean?
As the name suggests, Error Code ERROR_AUTHENTICATION_FAILED means that a user has failed to authenticate themselves to the system. In simple terms, your username, password, or both, did not match with the system records, hence, the system was unable to verify your identity.
3. What Causes This Error?
The ERROR_AUTHENTICATION_FAILED error code is often caused by the following reasons:
• Incorrect Username or Password: This is the most common cause. You may be using an incorrect username, password, or both.
• Corrupted or Lost User Data: Sometimes system or application error can corrupt user data or lose it.
• Problems with the Authentication Server: Issues related to the server responsible for authentication can cause this error.
• Changes in User Permissions: If your user permissions have been changed without your knowledge, this error may appear.
• Account Suspended or Deleted: If your account has been suspended or deleted by the system administrators, this error will pop up.
4. How to Fix Error Code ERROR_AUTHENTICATION_FAILED
Fixing this error could be simple or complex, depending on the cause. Here are some recommended steps:
Fix #1: Double Check Your Login Details
Make sure you are using the correct username and password. If you’ve forgotten your password, use the ‘forgot password’ link to reset your password.
Fix #2: Clear Cache and Cookies
Clear browser cache and cookies might help, especially if the problem is on a web application.
Fix #3: Contact the Support Team
If none of these solutions work, you might need to get in touch with the system or application’s support team for help.
5. Additional Tips
Keep your usernames and passwords safe at a place where you can always find them. Regularly clear your browser cache. Make sure to update your applications or system whenever updates are available.
6. When to Contact Support
If you’ve tried all fixes and the ERROR_AUTHENTICATION_FAILED still persists, it’s time to contact official support.
7. Conclusion
The ERROR_AUTHENTICATION_FAILED is a common occurrence and it mostly has to do with issues related to your login credentials. However, with some quick fixes like checking your username and password or clearing your browser cache, the error could possibly be resolved. Rest assured that you’re not alone in encountering this problem, and there are always sources of help available.