1. Introduction
Error Code 26 is a prevalent error that appears on the August Smart Lock system. Users typically encounter this error during the activation or operation of the lock, preventing the lock from carrying out its intended functions correctly.
2. What Does Error Code 26 Mean?
In simple terms, Error Code 26 translates to a “Calibration Failed” warning. This means your August Smart Lock is out of calibration and is failing to align correctly with your door’s deadbolt.
3. What Causes This Error?
A few common reasons why the Error Code 26 may appear include:
– Misalignment of the deadbolt with your August Smart Lock
– Physical obstruction preventing the full rotation of the smart lock
– A low battery in your August Smart Lock device
– Issues with your lock assembly
4. How to Fix Error Code 26
Here are some solutions you can try:
Fix #1: Re-align Your Lock and Deadbolt
Make sure your door and deadbolt are aligned correctly. The deadbolt should be able to move freely without rubbing against the door frame.
Fix #2: Check for Any Physical Obstruction
Check for any form of obstruction that might be preventing the lock from turning fully. This can be either on the interior or exterior side.
Fix #3: Replace the Batteries
A low battery level could disrupt the functioning of your smart lock. Replace the batteries and check if the error is resolved.
Fix #4: Check Your Assembly
Finally, disassemble and reassemble your lock, ensuring that you correctly positioned the internal components in order to guarantee proper functioning.
5. Additional Tips
Keep your smart lock and its app updated regularly. Prior to attempting any fix, it is crucial to take a backup of your access data.
6. When to Contact Support
If you’ve tried all the above fixes and the lock still won’t function correctly, it’s best to reach out to August’s customer support. They may advise you on further measures or suggest professional assistance, especially if there is a hardware malfunction that cannot be resolved by yourself.
7. Conclusion
Error Code 26 on your August Smart Lock indicates calibration failure which could be due to various reasons such as alignment issues, obstructions, low battery or issues with the lock assembly. By following the recommended troubleshooting processes, you should be able to fix the problem. However, don’t hesitate to reach out to customer support if the error persists. You are not alone in this, and such issues are commonly faced by users.