1. Introduction
One error that Android users may come across is Error Code 963. This usually happens when users are trying to download or update apps from Google Play Store on their Android device. This error can be fairly common but fixable, and it’s nothing to be overly alarmed about.
2. What Does Error Code 963 Mean?
When it comes to Android Error Code 963, it essentially indicates that an app couldn’t be downloaded or updated due to an unexpected issue. There’s no universally defined cause, but the issue often correlates with problems in the device’s cache or SD card.
3. What Causes This Error?
Error Code 963 may potentially be caused by:
– SD Card Issues: The apps updating or installing into the SD card instead of the system storage can cause this error.
– Google Play Store Issues: If the Play Store isn’t functioning properly, it could lead to this error.
– Cache Problems: Corrupted or cluttered cache could lead to Error code 963.
4. How to Fix Error Code 963
Fix #1: Clear Cache and Data of Google Play Store and Google Play Services
Step 1: Navigate to “Settings” on your Android device.
Step 2: Select “Applications” and then “All.”
Step 3: Locate “Google Play Store,” select it, then select “Clear Data” and “Clear Cache.”
Step 4: Locate “Google Play Services,” select it and choose “Clear Data” and “Clear Cache.”
Fix #2: Unmount SD Card
Step 1: Navigate to “Settings” and then “Storage” on your Android device.
Step 2: Look for the option to “Unmount SD Card.” Once you find it, select it.
And then try installing or updating the app.
5. Additional Tips
– Update your system often to avoid such errors.
– Make sure that there’s sufficient storage space on your device.
6. When to Contact Support
If none of the suggested solutions work and you’re still encountering Android Error 963, it would be best to get in touch with Google’s Support.
7. Conclusion
Error Code 963 on Android devices isn’t something to fear. It often happens due to minor issues like cache problems or SD card hiccups. The fixes are fairly straightforward—clearing cache and data of Google Play Store and Google Play Services, or unmounting the SD card. Even though this error could be frustrating, remember, you aren’t alone. Others have encountered the same and have also managed to fix it successfully. If you’re still unable to fix it despite trying everything, don’t hesitate to contact Google’s Support.