1. Introduction
Shopify Error 500 is a common issue experienced by users of the e-commerce platform Shopify. It typically appears when users are trying to access their online store or during the transactions. This internal server error signals an unforeseen issue that prevents the user from accessing their Shopify store.
2. What Does Error Code Shopify Error 500 Mean?
In simple terms, Shopify Error 500 is a general catch-all message indicating an internal issue with the server. it’s letting you know that something is wrong, but it can’t pinpoint exactly what it is. This issue can arise out of a plethora of reasons which we will go into detail in the next session.
3. What Causes This Error?
Shopify error 500 can be due to various reasons such as:
– Instability in the Shopify server or downtime.
– The store is experiencing heavy traffic compared to usual.
– Coding errors in the theme or apps of your store.
– Resource limitations on your server.
4. How to Fix Shopify Error 500
Here are the steps to solve this error:
Fix #1: Check Shopify’s Status
Go to Shopify’s status page to see if there’s a known issue with the platform that could be causing the error.
Fix #2: Try Accessing Your Shop on Another Device
Sometimes the error could be tied to the device you’re using.
Fix #3: Review Your Store’s Coding
Check your coding – if you recently made changes to your store theme or installed new apps, the error could be resulting from a coding mistake.
Fix #4: Upgrade Your Shopify Plan
If your store is experiencing significantly higher traffic, upgrading your Shopify plan could help in terms of resource allocation.
5. Additional Tips
Keep an eye on your traffic to avoid overloading your store. Always update your store’s theme and apps to avoid compatibility issues. Before making changes to the theme’s coding, make sure to backup your original theme.
6. When to Contact Support
If you’ve tried all these steps and the error still exists, it’s time to contact Shopify’s professional support. They’re able to identify more specific coding issues or server problems.
7. Conclusion
Shopify Error 500 is a common error experienced by Shopify users. It’s an internal server issue that signals something is wrong with your online store. With the detailed steps provided, this issue can be resolved. Don’t worry, you’re not alone in facing this issue, and it is commonly experienced by many other users.
Optional Additions: Please check out this
on how to fix Shopify Error 500. If you also receive Error 502 or 503, they are related errors and the fixes provided could potentially help with those errors, too.