1. Introduction
The Wyze Cam Code 42 is a common error that appears in Wyze smart home cameras. It is typically seen when users are trying to access the live feed of their camera but end up encountering an error message instead, preventing them from viewing real-time footage.
2. What Does Error Code Wyze Cam Code 42 Mean?
In simple terms, this error means that the web socket connection of the Wyze Cam has failed. The live stream viewing in the Wyze app uses web socket for real-time video transmitting. A problem in either the creation or propagation of web socket will trigger this error code.
3. What Causes This Error?
There are several reasons why users may encounter this error. Some common causes include:
• Outdated Wyze app version
• Network issues, including poor WiFi signal or conflict between 2.4GHz and 5GHz frequencies
• The camera isn’t powered on or properly connected
4. How to Fix Error Code Wyze Cam Code 42
Here are some recommended solutions:
Fix #1: Update Your Wyze App
Check if there are any updates available for your Wyze app in the App Store or Google Play Store. If an update is available, install it as it may resolve the issue.
Fix #2: Check Network Connection
Make sure your WiFi connection is stable and functioning well. If your WiFi signal is weak, the device may not connect properly, leading to this error.
Fix #3: Power Cycle Your Camera
Turn off the camera, wait a few seconds, and then switch it back on. A simple hard reset can sometimes fix connection problems.
5. Additional Tips
Always keep your Wyze app updated to the latest version to avoid running into such errors. If you’re often encountering this issue, you might want to check the positioning of the camera – it may be too far from your router.
6. When to Contact Support
If you’ve tried all the above methods, but the error is still persisting, it may be time to contact Wyze support. They can help troubleshoot deeper issues that might not be fixed with simple solutions.
7. Conclusion
While the Wyze Cam Code 42 error can be troublesome, it’s generally easy to fix. The error often has to do with either an issue with the device’s connection or the app. Updating the app, checking the WiFi connection or performing a simple power cycle can often solve this issue. However, if the problem persists, don’t hesitate to reach out to Wyze’s support team.
Remember, you’re not alone in facing this error – it’s quite a common issue among Wyze users. Keep your device and the app updated and check your network connection regularly for the best performance.